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FAQ

Are all products that AuthenticGoodsOnly sells authentic? 

Yes, all products sold are always 100% authentic! We guarantee it! We will never accept any fake, factory variant, grey market, or unauthorized pairs. Our #1 goal is to instill peace of mind and confidence that you will always receive an original, 100% authentic product! 

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover.  We also offer PayPal to confirmed shipping addresses only, no exceptions. As with all of our orders, billing and shipping addresses must match. 

Do I have to pay sales tax?

Only CA residents are required to pay sales tax.

How long does shipping take?

Orders typically take 1-3 business days to be processed and shipped from the time of checkout.

How much is shipping?

For $15, we ship all domestic orders via USPS Priority mail w/ tracking and signature confirmation. Each additional package is $10.  Some larger items or special packaging may cause a higher shipping fee. 

Do you ship international? 

Yes, we ship to PayPal approved countries listed here. Shipping charges depend on which country we are sending to. International accounts must be PayPal verified. And with all of our orders, shipping and billing addresses must match. 

Can I return or exchange my order? 

Due to the nature of the consignment business, all sales are final. No returns or exchanges unless you receive a wrong item. 

What does 85/15 consignment mean?

All shoes are sold at 85/15 consignment, meaning independent owners provide us with the sneakers they wish to sell. Once an item sells, our sellers receive 85% of the selling price. 

For example, you list a shoe with us for $300, after it is sold and paid for, we will send you a check for $255 (85% of $300). 

We offer full service handling of your products from top to bottom including professional photos, detailed accurate descriptions and multiple selling options including eBay that all ensure you get top dollar for your consignment. We handle the tedious process of dealing with buyers, fraudulent payments, and boxing/shipping your products so you can relax and collect checks.  

Who sets the prices? 

Individual sellers work with our staff to set the sale prices for their own sneakers. They determine the selling prices based on a variety of factors, including rarity, condition, size availability, and how quickly they wish to sell. While we always want our sellers to get maximum value, our input on selling prices will also factor in the market going price as well as other consignment and secondary sneaker shops. 

Does AuthenticGoodsOnly buy shoes from customers? 

Yes, we offer a Buyback Program for your shoes. We will purchase your shoes directly with no hassle, payment at time of transaction. This is a great alternative for customers looking for a no hassle, quick cash sale. Please email us with your inventory list description including, style, size, colorway, and condition. For customers looking to maximize their value, we also offer 85/15 consignment.

Does AuthenticGoodsOnly sell used/pre-owned sneakers? 

Yes, our used/pre-owned sneakers are listed in our "Pre-Owned" section. Condition of the shoe is listed in the description. We also offer additional picture views for our "Pre-Owned" pairs. 

What are Pre-Orders? 

For certain items we will offer "Pre-Orders" which are advanced purchases prior to release dates to ensure your product is guaranteed on release date. This is a great way to lock in a new release that may be difficult to obtain on release day. Perfect for people that can't afford to wait hours or days in-line or on-line. Shoes do not ship until they have arrived from our suppliers or on release date depending on style. Please see each individual Pre-Order product page for shipping dates. 

Does AuthenticGoodsOnly accept trades? 

We do not accept trades at the moment but may be offering this option in the future. 

 

 

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